Privacy Policy
How we collect, use, and protect your information
Last updated: 10/27/2025
1. Information We Collect
Personal Information:
- Name, email address, and contact details
- Shipping and billing addresses
- Payment information (processed securely by our payment partners)
- Order history and preferences
2. How We Use Your Information
- Process your orders and transactions
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Personalize your shopping experience
- Send marketing communications (with your consent)
3. Data Protection
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We use trusted third-party services for payment processing (Razorpay), shipping, and analytics. These providers have their own privacy policies governing your data.
5. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
- Access and receive a copy of your personal data
- Rectify or update your information
- Request deletion of your data
- Opt-out of marketing communications
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Contact Us
For any privacy-related questions or to exercise your rights, contact us at privacy@essenze.shop.